The Elements
Frequently Asked Questions
What payment methods do you accept?
We currently accept PayPal for all online transactions. All payments are processed securely through SSL encryption.
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How long will it take to receive my order?
Orders are typically processed within 1–3 business days, and delivery takes 5–10 business days. You can expect your order to arrive within 6–13 business days total.
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What is your return policy?
We accept returns and exchanges within 30 days of delivery for both defective and non-defective items. Items must be in new, unworn condition with original packaging.
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When will I receive my refund?
Once we receive and inspect your return, your refund will be issued within 10 business days to your original payment method.
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Do I have to pay for return shipping?
No. Return shipping is free for all approved returns within the U.S.
Check Our Return and Refund Policy